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PRIVACY POLICY / TERMS & CONDITIONS

We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information.

1. What information do we collect?
We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views. We use this in order to understand how visitors make use of the website and how we can improve the site.
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any contribution or donation you make to us, and information relating to book or product sales through the website;
(c) information that you provide to us for the purpose of registering with us e.g. your email address and other personal information when you sign up;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and
(e) any other information that you choose to send to us.

2. Do we use cookies?
A Force For Good's website uses "cookies" to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html. Our advertisers/payment services providers may also send you cookies.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of A Force For Good's services or other web sites you visit.

3. How will we use your personal data?
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send statements and receipts to you, and collect payments from you;
(e) send you general (non-marketing) communications;
(f) send you email notifications which you have specifically requested;
(g) send you marketing and fundraising communications relating to A Force For Good which we think may be of interest to you;
(h) provide third parties with statistical information about our users, in aggregate and anonomised form so that this information cannot be used to identify any individual user; and
(i) deal with enquiries and complaints made by or about you relating to the website
(j) make petition submissions to third parties, where you have signed the petition and the third party is a target of the campaign to which the petition relates

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not sell, rent or share your personal data with third party organisations.

4. Donations
All our one-off and regular monthly website payment transactions are handled through our payment services provider, Donorbox. We also use PayPal and GoCardless. You should only provide your personal information to Donorbox after reviewing their privacy policy available at www.donorbox.org; you should do the same with www.paypal.com and gocardless.com. We will share information with Donorbox, and the other payment service providers that we use, only to the extent necessary for the purposes of processing payments you make via our website. We do not store credit card details nor do we share customer financial details with any 3rd parties.

We have a refund policy in case you make a donation in error. If you contact us within 7 days of making the donation we will return it to you within 40 days without charge.

If we are unable to use your contribution for the specific purpose you specify, either because of oversubscription or for another unforeseen reason, it is our policy to use your contribution towards general activities of A Force For Good. We will use our discretion to allocate funds to the activities that best further A Force For Good's objectives.

5. Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we will disclose information about you only when required to do so by law.

6. Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. You are responsible for keeping your user details confidential.

7. Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

8. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated by contacting us via contact@aforceforgood.uk

10. Unsubscribing
You may unsubscribe from A Force For Good emails at any time by using the link in the email which is sent to you.

11. Contact
If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us via:

Email: contact@aforceforgood.uk

Phone: 07860 800 446

Post:
The Data Protection Manager
A Force For Good
Clyde Offices
48 West George Street
Glasgow
G2 1BP

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